YOU’RE BOOKED
The Packing Process
Congratulations! A seamless, organized move is just around the corner. Now that you've booked, here's what to expect.
Project Management
Within the next week, we will assign your project to one of our talented Project Managers. You will receive an email introducing them to you and your project. If we haven't received photos of your project yet, your Project Manager will request those.
Planning Phase
In the weeks leading up to your session, your Project Manager will check in with you and may ask you to tackle some tasks ahead of our team's arrival. If needed, a second virtual consultation can be arranged with your Project Manager.
Pre-Session
The week before your session, your Project Manager will review and finalize all the details of your project with your organizing team. The day before your session, they will touch base with you to confirm arrival time and gather any parking and arrival details to share with the team.
Declutter & Packing Session
Your Project Manager will assign a Lead Organizer to your project. Your Lead Organizer will oversee your session and direct the team through your project. At the end of the day, our team will walk you through your newly decluttered and carefully packed spaces, all ready for the movers. Approved donations hauled away, space permitting, at no additional charge.
Post-Session
Your Project Manager will reach out the evening of your session to check in. Our billing department will send an invoice for any packing materials used within 24 to 48 hours after your session.
Who to Contact
Notify your Project Manager of scheduling changes or future project needs
For all billing-related inquiries, email billing@theorderlyspace.com
If you need additional labels, email teamsupport@theorderlyspace.com